Hilton Miami Airport Blue Lagoon Cendyn ePlanner

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The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.

House Phones

Used for in-house calls only. No charge 

DID Lines

The installation fee is $130.00 plus tax plus price of all calls. DID lines can be used for Long Distance, minimal PC and fax can work as well.


The following are enhancements that can be added to a DID Line:
Speaker Phone @ $170.00 per day, hardware rental only, price does not include phone line.
Voicemail capabilities @ $25.00 per week, enhancement price only, does not include phone line.

B1 Telephone Lines

The hotel's local carrier, currently AT&T needs (3) days notice before they can activate the lines. The phone operators require minimum (2) weeks notice for more than (2) lines.

Internet Access

Check with PSAV for the following services
Broadband Access
Devices -

Guest Room Calls

Type of Call Instructions Rates
Direct Dial-Bill to Room
EMERGENCY 9+911 No Charge
Room to Room                                                                No Charge
Local   9+Number                              Local Rate   $0.10 per minute after 60 minutes
800/888/8xx toll free 9+1+Number                          Toll Free 1st 60 minutes $.10 per minute thereafter
Long Distance 9+1+Number                           AT&T Operator assisted rate less 50%
International 9+011+CC+CC+Number        AT&T Operator assisted rate(by country)
Local, Long Distance and International Calls will be billed to your account only when the call is answered.
Applicable Taxes will be added • Rates subject to change.
You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier.  
Direct Complaints to:
Federal Communications Commission, FCC Enforcement Division;
CCB Room 6202; Washington, DC 20554.
State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY  12223

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

To hear messages, if the red light is flashing on your guest room telephone:
1. Lift the receiver
2. Press MESSAGE key.
3. Follow recorded instructions.
Should you require assistance while using Voice Mail, simply press the “*” key at any time.

Integrated Services Digital Network (ISDN)/T1 Speeds

128kb lines for Internet access $[ ]
Higher speed ISDN lines available (Inquire)
1.5 megabyte (options) (Inquire)

Video Teleconferencing

Video Teleconference is provided through our in-house PSAV.  A request must be received a minimum of 1 week prior to event date.

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Hilton Miami Airport Blue Lagoon | 5101 Blue Lagoon Drive, Miami, Florida 33126